Motivational Interviewing: a Mediator Tool to Help Ambivalent Parties

The parties are close, but both resist one final move. That is the predictable third impasse in many mediations. Some people resist because of stubbornness and others because of ambivalence. Mediators can borrow concepts from Motivational Interviewing to help ambivalent… Continue Reading

Early Discussion and Resolution of Adverse Health Care Incidents in Oregon

Today, Oregon’s new law for the Resolution of Adverse Health Care Incidents becomes operational. Here are the top ten things to know about it: [11.]   I’m certified as a mediator for the program with the Oregon Patient Safety Commission. 10.… Continue Reading

Three mediator tools that I used last week.

Last week, Defendant’s initial counteroffer was about three percent (yes, 3%!) of the plaintiff’s initial offer.  Would the young, first-time plaintiff explode with anger and despair?  Especially after she shared her emotional, painful story for which she blamed defendant? Tool… Continue Reading